Privacy Policy

Last Updated: 1-Dec-2023

Your Privacy Matters to Us

Chira Media Technologies Private Limited, referred to as "the Company," "we," "Reeliv," or "us," and its subsidiaries ("Reeliv") respect your privacy. This Privacy Policy outlines how your data is collected and used by Reeliv.shop. We encourage you to carefully read this Privacy Policy. By accessing the services provided by Reeliv.shop, you agree to the collection and use of your data as described in this Privacy Policy.

If you have any questions or concerns regarding this statement, please contact Reeliv.shop Customer Support Desk at support@reeliv.shop

Scope

This Privacy Policy does not apply to procedures and practices followed by entities that are not managed, owned, or controlled by Reeliv.shop, or to individuals who are not engaged, employed, or managed by Reeliv.shop.

Our Commitment to You

We want you to:

  • Feel comfortable using our websites.
  • Feel secure submitting information to us.
  • Be able to contact us with your questions or concerns about privacy on this site.
  • Know that by using our sites, you consent to the collection of certain data.

Information We Collect

We collect various types of information, including:

Automatically Collected Information

  • Computer identification information obtained from cookies stored on your hard drive.
  • An IP address assigned to the computer you use.
  • The domain server through which you access our service.
  • The type of computer you're using.
  • The type of web browser you're using.

Personally Identifiable Information

  • Name, including first and last name.
  • Alternate email address.
  • Mobile phone number and contact details.
  • ZIP/Postal code.
  • Demographic profile (e.g., age, gender, occupation, education, address, and owned durables).
  • Preferences and interests (e.g., news, sports, travel, etc.).
  • Financial information (e.g., account or credit card numbers).
  • Opinions about features on our websites.

Additional Information

  • Pages you visit/access.
  • Links you click on our site.
  • The number of times you access a page.

How We Collect Information

We collect information in the following ways:

Automated Collection

  • We automatically receive anonymous traffic information through standard usage logs from our web server.
  • Cookies, which are small text files, may be sent to your browser when you visit our site, enabling us to recognize your device.

Voluntary Collection

  • When you register with us, you provide personally identifiable information.
  • You may voluntarily provide demographic information.
  • When you make a purchase, you provide contact and financial information.
  • If you refer a friend to our site, we collect your friend's name and email address for one-time email notifications.

Use of Your Information

We use your information to:

Email Communications

  • Send you password reminders and registration confirmations.
  • Share special offers.
  • Send newsletters.
  • Notify you of changes in the service's policy or terms of use.
  • Provide event-based communications such as order information, renewal notices, invites, reminders, etc.
  • Send promotional materials from our contest sponsors or advertisers.

Personalized Experience

  • Help provide personalized features.
  • Tailor our sites to your interests.
  • Get in touch with you regarding password retrieval and policy changes.
  • Deliver the services you've requested.
  • Comply with existing laws or policies for preserving social history.

Contact Information

  • Direct our efforts for product improvement.
  • Contact you as a survey respondent.
  • Notify you if you win any contest.
  • Send you promotional materials from our contest sponsors or advertisers.

Anonymous Traffic Information

  • Recognize your access privileges on our websites.
  • Track your entries in promotions, sweepstakes, and contests.
  • Prevent repetitive ad displays.
  • Diagnose server problems.
  • Administer our websites.
  • Understand how people use our sites better.

Sharing Your Information

We do not use your financial information for purposes other than completing a transaction with you.

We do not share or rent your email addresses with third parties except for our agents and alliance partners.

Agents

  • We use the services of partners like shipping companies, resellers, and business associates to fulfill orders and process payments. These entities do not use personally identifiable information for other purposes.

Alliance Partners

  • We share your information with alliance partners who work with us to provide you services. An alliance partner is a company or individual who owns and manages online content on websites powered by Reeliv.shop.
  • Email addresses are shared with agents and alliance partners for confirmation of deliveries, sending notices, and offering related services.

Exceptions We may share your information if:

  • You provide permission.
  • It's necessary to provide products or services you've requested.
  • It helps investigate, prevent, or take action regarding unlawful activities, suspected fraud, threats to safety, violations of Reeliv.shop's terms of use, or legal claims.
  • Required by law, legal authorities, or law enforcement agencies.

We may share aggregated information with advertisers, ensuring your personally identifiable information remains confidential.

Security Measures

We have implemented physical, electronic, and managerial procedures to safeguard your information against loss, misuse, or alteration. Your information is accessible only to authorized personnel on a need-to-know basis. While we strive for security, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Correcting Inaccuracies

You can correct or update information provided by using our online tools or contacting us through email, phone, or postal mail. We will promptly address your requests.

Cookies

We use cookies on our site for various purposes. Session ID cookies make it easier and more secure for you to navigate our site. Persistent cookies store your username and interests for a more personalized experience. You can choose to accept or decline cookies, although some services may require cookies for functionality.

Links to Other Sites

Our site may contain links to other websites. We are not responsible for the privacy practices of those sites.

Policy Updates

We reserve the right to change or update this policy at any time by posting a notice on our site. Changes are effective immediately upon posting.

If we make significant changes to this policy, we will notify you through our site.

Contact Information

You can contact us at:

REELIV (CHIRA MEDIA TECHNOLOGIES PRIVATE LIMITED)

  • Address: #2934 AND 2934A, SECOND FLOOR, ARERANGE COMPLEX, EAST OF CHORD ROAD, VIJAYANAGAR, Karnataka-KA, 560040
  • Email: support@reeliv.shop
  • Phone: +91-80889 76776

We value your privacy and strive to provide transparency in our practices. If you have any concerns or questions about our Privacy Policy, please do not hesitate to contact us.